Micro-COO™ (as offered on Ross Consulting Group’s site) is a low‑cost, fractional Chief Operating Officer service aimed at smaller organizations that need experienced operational leadership without hiring a full‑time senior executive. It provides:

• Insight from an experienced leader with minimal investment.

• Practical, actionable feedback to address operational problems and opportunities.

• An outside perspective to help implement systems, processes, metrics, and accountability.

Micro-COO™ is presented as part of Ross Consulting Group’s suite of services (alongside fractional COO and turnaround work) for small- and medium-sized businesses.

Ross Consulting Group Fractional COOs give small and medium-sized businesses part‑time, senior operational leadership to diagnose bottlenecks, design scalable processes/systems, and drive execution—without the cost of a full‑time COO.

At Ross Consulting Group we:

• Operational assessment and prioritized 30–90 day action plans (rapid diagnosis + ‘quick wins’).

• Strategy execution and growth operations (translate CEO strategy into roadmaps, OKRs/KPIs, and capacity planning).

• Process design, SOPs, and performance management (build repeatable workflows, RACI, reporting dashboards).

• Systems and tech selection / implementation (ERP/CRM/workflow tooling, integrations, vendor management.

• Interim leadership, hiring & org design (serve as interim COO, recruit or mentor the operations leadership team.

• Cost & vendor optimization, risk/compliance fixes, and program/project delivery (get cross‑functional initiatives across the line).

Yes. We specialize in getting into the root cause of what it takes to be a turn around company. We also assist in start ups, making sure the business has a solid footing and clear vision of the future.

We combine a thoughtful, human-centered approach with clear communication and reliable results. It’s not just what we do—it’s how we do it that sets us apart.

For more than 3 decades, I have been helping companies find their mission and vision which results in finding their passion for business. I help business owners find the “why” we do this business which leads to a clear vision.

Collaborative, honest, and straightforward. We're here to guide the process, bring ideas to the table, and keep things moving. We believe honest communication and core values of integrity and objectivity leads to insight and trust.

We can:

• Identify the Root Cause Quickly – A turnaround consultant rapidly diagnoses revenue decline, stabilizes cash flow, and develops a focused action plan before problems become critical.

• Restore Profitability Through Execution – They implement proven strategies to improve margins, reduce unnecessary costs, optimize operations, and drive measurable financial results.

• Provide Experienced Leadership and Credibility – Turnaround experts bring objective leadership, strengthen confidence with lenders and stakeholders, and help secure the resources needed for a successful recovery.

You can reach us anytime via our contact page or email. We aim to respond quickly—usually within one business day.